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Special
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Frequently
Asked Questions
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1.
Who
is Toner Action Western Australia? Toner Action WA is an expanding franchise system with seven independently owned and operated businesses within the Western Australian Toner Action network. 2. What are the benefits of becoming a Toner Action WA franchise owner?
3.
What does a franchise of Toner Action WA do? Our primary focus is to provide significant cost savings to Government, Education, Corporate and Small Business clients on an ongoing basis. 4.
How does a Toner Action WA franchise achieve this? Through the provision of re-manufactured and compatible imaging products used in everyday office equipment such as:
Typical
consumables include toner, ink, ribbons and thermal image rolls. In addition to imaging consumables, Toner Action can supply a range of new and used office equipment and are licensed resellers of several well-known brands,
including financing your equipment using:
Toner Action also provide below services
5.
How would Toner Action WA help the environment? Currently,
all new cartridges sold in Australia are fully imported, and the
jobs and profits are accordingly exported. The choice to re-manufacture,
recycle or purchase new is yours to make, but it may surprise you
to learn that no brand new toner cartridges are made in Australia. There
may be some that appear to be brand new, Original Equipment Manufacturer
(OEM) style glossy packaging, etc. There are still others that may
imply that they are new by omitting words like "re-manufactured"
from their packaging, but the truth is that all brand new cartridges
are fully imported. Only
10 to 15% of these are subsequently re-manufactured in Australia.
The rest ends up in landfill. Currently, 3 million cartridges end
up as landfill in Australia each year. That adds up to a lot of
plastic (up to 1kg), aluminium (up to .25kg) and oil (up to 3 litres)
per cartridge being dumped in our backyard! Toner
Action is Australian employing Australian's. Imagine how many more
would be working if we as Australians re-manufactured 80% of cartridges
rather than the 10 to 15% currently. In the United States almost 35 million kilograms of waste (including over 73 million litres of oil - visualise that!) from used toner cartridges, is 'rescued' each year from landfill by re-manufacturing. Information source: Recharger Magazine 6.
If I use recycled toner cartridges, won't it automatically void
my printer warranty and maintenance contract? No,
this is best illustrated by referencing OEM warranty policy statements,
for example: Hewlett
Packard Policy
7.
Re-manufactured, don't you mean refilled? No,
we do not simply refill cartridges. Our re-manufacturing process
is complex. Re-manufacturing Premium/OEM compatible cartridges involves
the replacement of numerous parts including, but not limited to,
OPC drums, rollers, seals and blades. Also,
replacement of the specified quantity of toner, of a type correctly
matched to the cartridge is essential for optimum performance. Cartridges are then subjected to a number of quality checks and tests before being repackaged and sold. 8.
How many times can you re-manufacture a cartridge? The cartridge itself can be re-manufactured two or three times as most of the parts inside the cartridge that deteriorate can be replaced. 9.
Can all toner cartridges be recycled? Most brands of toner cartridge can be re-manufactured. If you are unsure about the availability of re-manufactured product for your printer simply contact our office for confirmation. 10.
What are the benefits of using re-manufactured cartridges? You will save up to 50% compared with buying genuine replacement product. You will be helping to protect the environment. You will be supporting Australian industry and employment. 11.
Just how much will you save? You can save up to 50% compared with genuine toner cartridge costs. You can save thousands of $$$ over a 12 month period just by switching your purchasing to re-manufactured cartridges.
The cost savings per year in the above Table is based on the following criteria:
12.
What is the warranty for the re-manufactured toner cartridges? Toner Action supplies a LIFETIME WARRANTY on our re-manufactured cartridges until the cartridge is empty. This warranty does not apply to cartridges, which have been damaged or improperly stored. If this cartridge fails, pack the cartridge in its box, together with print samples and return it to Toner Action, who may, subject to verification of the defect, replace the cartridge or refund the full purchase price paid for the cartridge. If any cartridge causes damage to any compatible laser printer, copier or fax for which the cartridge was designed to be used in, then this firm will reimburse you for the cost of the repairs required to correct this printer damage. The above is conditioned upon your notifying this firm and allowing inspection of the machine before contacting a repair company and then your providing:
Under this warranty, Toner Action's liability is limited to replacement or refund, and in the case of damage to the printer, photocopier or fax to reimbursement of repair costs, as stated in this document. If you have any reason to claim under this warranty, please contact Toner Action 13.
The manufactures stated capacity for my printer cartridge is quoted
as 1000 pages at 5% coverage what does that mean? If you divide an A4 page into 100 equal size rectangles and you black out five of them, the five blacked out rectangles represent 5% coverage of the A4 size page. This means your cartridge should print 1000 A4 pages of a coverage equal to an area of the five rectangles.
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Last updated: 2 May, 2009